Get DebiCheck Ready – simple, fast, seamless


DebitMe is a turnkey DebiCheck and eMandate call centre solution for creating and managing DebiCheck mandates and collections.

What is it?

DebitMe is BankTech’s call centre add-on, allowing you to access the full power of BankTech on your distributed sales centres. DebitMe has taken care of all the complexity that comes with DebiCheck with an easy-to-use tool.

The BankTech Console gives an omni-channel, single view of your entire book, irrespective of method used to upload data. Users can add, amend or cancel mandates/ collections and run verifications on client data from the console.

The DebitMe portal allows users or agents to capture mandates while engaging with a customer, which is especially useful in call centre/field agent sales channels. Users can create DebiCheck mandates, promise-to-pays or setup a payment plan.

Why use it

DebitMe simplifies the world of recurring payments, removes the pain and complexity of implementing DebiCheck and fits perfectly in the world of call centres and in-field sales. DebitMe is an extension of BankTech, taking care of your end-to-end collection lifecycle.

Features

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Features

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Out of the box solution

DebitMe is an all-in-one solution for large sales or agentled customer payment servicing.

No need for multiple integrations or systems.

  • Simple user interface
  • Automated workflow
  • Multi-bank processing

Implementation process

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Start monitoring and reporting

Single view manager’s dashboard
The customisable payment solutions with all our Omnichannel features are built on a secure, trusted and PCI certified platform. Take payment over the internet and phone with ease, safe in the knowledge that your transactions are protected, and your customer’s information is encrypted.

Customised agent applet
Provide all the tools your agents and supervisors needed in one single interface. The dynamic, streamlined Queue Panel makes it easy for you to monitor queue traffic, check & switch agent status, and quickly conduct call operations like transfer, monitor, parking – within drag & drop or a simple click.

Industries

DebitMe caters for a wide range of industries. The different configuration options allows you to fit DebitMe into your business with the minimal change to your business as usual processes.

The support team can help you setup your profile in way that suits your business, customers and the products that you sell.

Commercial impact

By far the most cost-effective customer payment method*

DebitMe enables your customers to make recurring payments via debit order with low transactional fees for the merchant, meaning more money in your pocket. Contact us today to start saving and experience the power of DebitMe

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*Compared to conventional online payment methods for recurring payments

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Other ways to get in touch

You can email sales@bank.tech to schedule a demo or to request access to our API keys.